{"id":5214,"date":"2025-02-13T05:28:36","date_gmt":"2025-02-13T05:28:36","guid":{"rendered":"https:\/\/hojeecollective.com\/?page_id=5214"},"modified":"2026-08-26T14:39:19","modified_gmt":"2026-08-26T14:39:19","slug":"return-exchange","status":"publish","type":"page","link":"https:\/\/hojeecollective.com\/vi\/return-exchange\/","title":{"rendered":"Return &amp; Exchange"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5214\" class=\"elementor elementor-5214\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4589dd e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"d4589dd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aba74fb elementor-widget elementor-widget-html\" data-id=\"aba74fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- HOJEE COLLECTIVE \u2014 RETURN & EXCHANGE POLICY | Elementor HTML Widget -->\n<div class=\"hojee-policy hojee-return-policy\">\n  <header class=\"hj-policy-hero\">\n    <span class=\"hj-policy-kicker\">Hojee Collective<\/span>\n    <h1>Return &amp; Exchange Policy<\/h1>\n    <p class=\"hj-policy-lead\">\n      We hope you love everything in your Hojee Collective wardrobe. If something isn\u2019t quite right,\n      eligible items may be returned within 14 days of delivery.\n    <\/p>\n  <\/header>\n\n  <div class=\"hj-policy-layout\">\n    <nav class=\"hj-policy-nav\" aria-label=\"Return and exchange policy navigation\">\n      <a href=\"#hj-return-eligibility\">Return Eligibility<\/a>\n      <a href=\"#hj-refunds\">Refunds<\/a>\n      <a href=\"#hj-exchanges\">Exchanges<\/a>\n      <a href=\"#hj-damaged-items\">Damaged \/ Incorrect<\/a>\n      <a href=\"#hj-final-sale\">Final Sale<\/a>\n    <\/nav>\n\n    <main class=\"hj-policy-content\">\n      <section class=\"hj-policy-section\" id=\"hj-return-eligibility\">\n        <div class=\"hj-policy-number\">01<\/div>\n        <div class=\"hj-policy-copy\">\n          <h2>Return Eligibility<\/h2>\n          <p>To be eligible for a return, your item must:<\/p>\n          <ul>\n            <li>Be returned within 14 days of the delivery date.<\/li>\n            <li>Be unworn and unwashed.<\/li>\n            <li>Be in its original condition.<\/li>\n            <li>Have all original tags attached.<\/li>\n            <li>Be free from stains, makeup, deodorant, perfume, odors, pet hair, or other signs of wear.<\/li>\n            <li>Be returned with any original accessories or components included with the item.<\/li>\n          <\/ul>\n          <p class=\"hj-policy-note\">\n            Hojee Collective reserves the right to refuse returns that do not meet these conditions.\n          <\/p>\n        <\/div>\n      <\/section>\n\n      <section class=\"hj-policy-section\" id=\"hj-refunds\">\n        <div class=\"hj-policy-number\">02<\/div>\n        <div class=\"hj-policy-copy\">\n          <h2>Refunds<\/h2>\n          <p>\n            Once your return is received and inspected, approved refunds will be issued to your original payment method.\n          <\/p>\n          <p>Original shipping charges are non-refundable.<\/p>\n          <p>\n            Return shipping costs are the responsibility of the customer unless the item received was incorrect\n            or arrived damaged due to an error on our part.\n          <\/p>\n        <\/div>\n      <\/section>\n\n      <section class=\"hj-policy-section\" id=\"hj-exchanges\">\n        <div class=\"hj-policy-number\">03<\/div>\n        <div class=\"hj-policy-copy\">\n          <h2>Exchanges<\/h2>\n          <p>Exchanges are permitted for the same style only and are subject to availability.<\/p>\n          <p>You may exchange an eligible item for:<\/p>\n          <ul>\n            <li>A different size of the same style.<\/li>\n            <li>A different color of the same style.<\/li>\n          <\/ul>\n          <p>\n            Exchanges for a completely different style or product are not available.\n            If you would like another style, please return the original item and place a new order.\n          <\/p>\n        <\/div>\n      <\/section>\n\n      <section class=\"hj-policy-section\" id=\"hj-damaged-items\">\n        <div class=\"hj-policy-number\">04<\/div>\n        <div class=\"hj-policy-copy\">\n          <h2>Damaged or Incorrect Items<\/h2>\n          <p>\n            If your order arrives damaged, defective, or incorrect, please contact us as soon as possible\n            and include your order number and clear photos of the item.\n          <\/p>\n          <p>\n            Approved damaged or incorrect items will not be subject to return shipping charges or restocking fees.\n          <\/p>\n          <p>\n            Damage caused after delivery through wear, washing, improper care, alteration, or misuse\n            is not considered a manufacturing defect.\n          <\/p>\n        <\/div>\n      <\/section>\n\n      <section class=\"hj-policy-section\" id=\"hj-final-sale\">\n        <div class=\"hj-policy-number\">05<\/div>\n        <div class=\"hj-policy-copy\">\n          <h2>Final Sale Items<\/h2>\n          <p>Items marked Final Sale cannot be returned or exchanged.<\/p>\n          <p>Unless otherwise stated, Final Sale may include:<\/p>\n          <ul>\n            <li>Items specifically marked \u201cFinal Sale\u201d.<\/li>\n            <li>Gift cards.<\/li>\n            <li>Promotional items identified as non-returnable.<\/li>\n          <\/ul>\n        <\/div>\n      <\/section>\n    <\/main>\n  <\/div>\n<\/div>\n\n<style>\n.hojee-policy,\n.hojee-policy *,\n.hojee-policy *::before,\n.hojee-policy *::after{\n  box-sizing:border-box;\n}\n\n.hojee-policy{\n  --hj-brown:#422F23;\n  --hj-muted:rgba(66,47,35,.70);\n  --hj-soft:rgba(66,47,35,.48);\n  --hj-line:rgba(66,47,35,.16);\n\n  width:100%;\n  margin:0;\n  padding:0;\n  background:transparent !important;\n  background-color:transparent !important;\n  color:var(--hj-brown);\n  font-family:\"HV Fitzgerald Regular\",\"Times New Roman\",serif;\n  -webkit-font-smoothing:antialiased;\n  text-rendering:optimizeLegibility;\n}\n\n.hojee-policy *,\n.hojee-policy 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Return Eligibility Refunds Exchanges Damaged \/ Incorrect Final Sale 01 Return Eligibility To be eligible for a return, your item must: Be returned within 14 days of the delivery date. Be unworn and unwashed. Be in its original condition. Have all original tags attached. Be free from stains, makeup, deodorant, perfume, odors, pet hair, or other signs of wear. Be returned with any original accessories or components included with the item. Hojee Collective reserves the right to refuse returns that do not meet these conditions. 02 Refunds Once your return is received and inspected, approved refunds will be issued to your original payment method. Original shipping charges are non-refundable. Return shipping costs are the responsibility of the customer unless the item received was incorrect or arrived damaged due to an error on our part. 03 Exchanges Exchanges are permitted for the same style only and are subject to availability. You may exchange an eligible item for: A different size of the same style. A different color of the same style. Exchanges for a completely different style or product are not available. If you would like another style, please return the original item and place a new order. 04 Damaged or Incorrect Items If your order arrives damaged, defective, or incorrect, please contact us as soon as possible and include your order number and clear photos of the item. Approved damaged or incorrect items will not be subject to return shipping charges or restocking fees. Damage caused after delivery through wear, washing, improper care, alteration, or misuse is not considered a manufacturing defect. 05 Final Sale Items Items marked Final Sale cannot be returned or exchanged. Unless otherwise stated, Final Sale may include: Items specifically marked \u201cFinal Sale\u201d. Gift cards. Promotional items identified as non-returnable.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-5214","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hojeecollective.com\/vi\/wp-json\/wp\/v2\/pages\/5214","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hojeecollective.com\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hojeecollective.com\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hojeecollective.com\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hojeecollective.com\/vi\/wp-json\/wp\/v2\/comments?post=5214"}],"version-history":[{"count":79,"href":"https:\/\/hojeecollective.com\/vi\/wp-json\/wp\/v2\/pages\/5214\/revisions"}],"predecessor-version":[{"id":19810,"href":"https:\/\/hojeecollective.com\/vi\/wp-json\/wp\/v2\/pages\/5214\/revisions\/19810"}],"wp:attachment":[{"href":"https:\/\/hojeecollective.com\/vi\/wp-json\/wp\/v2\/media?parent=5214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}